Privacy with practical edges
Privacy Policy
How Docketra handles account, workspace, and operational data while the product is in early-stage testing.
Quick orientation
1. What We Collect
We collect limited categories of data needed to run Docketra, including:
- Account information (such as name and email).
- Firm workspace data (such as clients, tasks, dockets, forms, and related records).
- Usage and operational data (such as logs, performance events, and security events).
- Optional intake data submitted through forms or API intake routes.
2. How We Use Data
We use data to:
- Provide and maintain the service.
- Authenticate users and manage accounts.
- Improve product reliability, usability, and security.
3. Data Sharing
We do not sell your data. We share data only when needed to run Docketra (for example, with hosting or database infrastructure providers) or when required by applicable law.
4. Data Storage
Data is stored using our infrastructure providers. In BYOS-style setups, if enabled for your firm, data may also be stored in infrastructure controlled by your firm.
5. Security
We apply reasonable technical and operational safeguards to protect data. No system can guarantee absolute security, and you should also follow your own internal security controls.
6. User Control
Firms control their workspace data. You may request export or deletion of your data, subject to product support and legal/operational constraints.
8. Compliance Alignment
Our privacy practices are designed to align broadly with applicable Indian IT and data protection obligations. This policy is informational and should not be read as a claim of full certification or full compliance with any specific framework.
9. Contact
Privacy questions can be sent to sarveshgupte@gmail.com.